ANALISIS PERFORMANSI SUPPLY CHAIN PADA PRODUK SEPATU FLAT SHOES MENGGUNAKAN MODEL SCOR

The performance measure of a service cannot be in form and does not result ownership. Service itself is activity carried out by one or more people, also agility (intangible affected previous sales). So the services purchased customers counted, measured stored to determine quality their services. One shoe sales industries Toko XYZ, this store largest brands archipelago. prices offered on national international market are quite cheap. In order improve strategy so that many consumers visit XYZ stores, for it possible achieve expected targets with integrated marketing. Data collection study consists 2 steps, namely preparation, stage before conducting research such as looking references internet, theoretical foundations support SCOR model theory journals. Furthermore, contents questionnaire compiled represent dimensions quality. conclusion statement attributes customer through Model method positive.